The Making of a Web Team

MPD8 Management and Professional Development

Location: Ballroom E

TUESDAY, 9:30 - 10:15 a.m.

A year ago our web shop went from a couple full-timers to three full-time staff, one part-timer, two interns, and a partnership with another unit. The two people whose idea of communication meant yelling across the hall at each other suddenly expanded to 6+, and with it came the inevitable requirements of management, and growing pains of organization and oversight. This session will talk about how we addressed our sudden influx of staff and met requirements for training. It will also review the technology we've adopted to help us day-to-day: Slack, Asana, and ServiceNow. And we'll discuss the effort to shut that technology off to help improve our communication and share ideas.

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Jennifer McFarland
Web Services Coordinator, NC State University

Jennifer Riehle McFarland is the Web Services Coordinator and Design Team Lead for the central IT unit at NC State. McFarland is active in the WordPress Higher Education community (WPCampus) and also co-chaired this year's UNC CAUSE conference in Winston-Salem, NC. She is psyched to be back at HighEd Web for her third year, even though no one says "psyched" anymore.